Private Pilot Concierge Service
Enjoy Stress-Free Flying with Expert Support at Your Side
✔️ Flight Planning
✔️ Regulatory Support
✔️ Logistics Management
✔️ Safety Support
Enhance Your Flying Experience with Expert Support
Flying should be about the thrill of the journey — not the stress of planning. SkyCatcher’s Private Pilot Concierge Service is designed to simplify your flying experience by providing expert assistance with flight planning, regulatory compliance, and logistics.
Whether you're planning a local flight or a cross-country journey, our team of experienced flight instructors and aviation professionals will ensure you’re fully prepared and supported every step of the way.
How It Works
1. Sign Up
Create a free SkyCatcher account.
2. Submit a Request
Provide flight details and any special requirements.
3. Select a Service
A SkyCatcher Flight Manager will contact you to review your flight requirements and you can choose a subscription or one-off support option.
4. Flight Planning Session
Session with the Flight Manager to review the flight plan, radio frequencies, and aerodrome procedures at both the origin and destination.
5. Logistics Coordination
The Logistics Manager will contact you to arrange destination facilities, including parking, refuelling, transportation, and accommodation.
6. Preflight Session
Review the weather, finalise the flight plan, complete weight and balance, discuss NOTAMs, circuit directions, and alternatives, and submit the flight notification.
7. During the Flight
SkyCatcher will monitor the flight via radar and relevant radio frequencies, offering emergency assistance when needed.
8. After the Flight
Follow up call to address issues, cancel SARTIME, and offer further assistance. The Logistics Manager will manage ground facilities and handle any rescheduling or cancellations.
Frequently Asked Questions (FAQs)
What is the Private Pilot Concierge Service?
The Private Pilot Concierge Service offers tailored support for flight planning and logistics. A Flight Manager will help you plan your route, check weather conditions, handle regulatory requirements, and manage ground services like accommodation, refuelling, and airport handling.
Who can use the Private Pilot Concierge Service?
Any private or student pilot can use the concierge service. It’s designed to simplify complex flight planning and improve overall safety and convenience.
How do I sign up for the Private Pilot Concierge Service?
Once you’ve created a free SkyCatcher account, you can request a flight planning assistance and a Flight Manager will be assigned to help you.
Who are the Flight and Logistics managers?
Flight Manager is a flight instructor or experienced pilot responsible for flight planning and operational support. Logistics Manager is an expert overseeing FBO coordination, accommodation, and ground transportation bookings.
What should I expect during Flight and Pre-Flight sessions?
These sessions are conducted by the Flight Manager via phone or video call to create or review a flight plan, covering waypoints, restricted areas, altitudes, tracks, and distances. Before the flight, the weather will be reviewed to decide whether to proceed or reschedule. You'll discuss NOTAMs and their implications, finalise the flight plan (including headings, ground speed, ETI, and fuel estimates), and complete weight and balance calculations. The session will also cover radio frequencies, controlled airspace navigation (if applicable), and aerodrome procedures at both the origin and destination, including approach, circuit details, elevation, and frequencies. Alternative aerodromes will be planned in case of diversions, and assistance will be provided to submit the flight notification via NAIPS.
Why do I need a Logistics Manager?
A Logistics Manager is assigned when ground facilities are required, ensuring smooth coordination and offering discounted pricing where possible. They will contact you directly via phone or email to discuss and arrange necessary destination facilities, such as aircraft parking, refuelling, ground transportation (e.g., hire car), and accommodation or hotel bookings. The Logistics Manager will handle all aspects of ground services, so you don't have to worry about rescheduling or managing logistics and can focus solely on flying. If the flight is rescheduled, the Logistics Manager will take care of any adjustments or cancellations.
What is the cost of this service?
The cost of the Private Pilot Concierge Service is tailored to the specific needs of each flight, depending on the services required. This can include flight planning, logistics coordination, ground facilities management, and emergency support. Pricing is designed to be flexible, ensuring that you only pay for the services you use. For an accurate quote, please contact us directly with details of your flight, and we will provide a customised estimate. Subscription option is also available for frequent users.
Have More Questions? Contact Us